Refund policy

Not right? Send back unplayed balls within 30 days of delivery for a full refund or an exchange. The return label is on us.

What can be returned

• Golf balls that haven't been played, within 30 days of delivery.
• Apparel that is unworn, with the tags still on, within 30 days of delivery.

How to start a return

1. Email team@mgbgolf.com with your order number and the items you're returning.
2. We reply within 1 business day with a free prepaid return label.
3. Pack the items, attach the label and drop the box off with the carrier.

Returns sent without contacting us first may not be accepted.

Refunds

Once your return arrives, we check it and email you to confirm. Approved refunds go back to your original payment method within 5 business days. Your bank or card issuer may take a few more days to show it.

Exchanges

Want a different model or grade instead? Tell us in your return email. We'll ship the exchange once your return arrives. If it costs more or less than the original, we'll charge or refund the difference.

Damaged, defective or wrong items

If something arrives damaged or isn't what you ordered, email team@mgbgolf.com within 30 days of delivery with your order number and a photo. We'll send a replacement or a full refund, and you won't pay for any return shipping.

What can't be returned

• Golf balls that have been played.
• Apparel that has been worn or washed, or has had its tags removed.
• Gift cards.
• Returns started more than 30 days after delivery.

Contact

Questions about a return? Email team@mgbgolf.com. We reply within 1 business day, Monday to Friday.